Hello
Elisabetta
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Eagle Eye
Recommended
Why Matched
Eagle Eye fits your objective to increase retention and repeat purchase through enterprise loyalty platform and promotions.
Loyal Guru
Recommended
Why Matched
With Loyal Guru, examine promotions engine and ask for evidence of its practical impact.
Braze
Recommended
Why Matched
Ask Braze for a concrete example of lifecycle messaging in use.
Peer Conversations
People we think you should connect with
Adriano Ercolani
Growth Marketing Manager
PhotoSì
Why Matched
You and Adriano Ercolani both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Growth Marketing Manager perspective at PhotoSì should make this a practical peer exchange.
Conversation Starter
Ask Adriano how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at PhotoSì and what they would do differently.
Eugénie PUGET_GRIFFIOEN
Senior Retention Marketer
Paula’s Choice
Why Matched
Eugénie PUGET_GRIFFIOEN is also working through the challenge of scaling personalisation without losing relevance. Their experience as Senior Retention Marketer at Paula's Choice gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Paula's Choice's CRM decisions? Ask Eugénie for an example.
Joanna Bucior
Customer Growth Leader
Decathlon Italy
Why Matched
A relevant peer connection because Joanna Bucior shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a Customer Growth Leader at Decathlon Italy.
Conversation Starter
Ask Joanna where Decathlon Italy has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
