Hello
Floor
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
2 · 09:15–09:45
Habits & Hooks: Building for Stickiness
How repeat behaviour is created through product experience and CRM, why retention must be designed a
Mine Albayrak Avdan; Rebecca Stewart
1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams, prot
Shama Wilson
1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology, usi
Karan Gupta
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
Recommended
Why Matched
Antavo's loyalty capabilities are relevant to your Product Owner remit and provide a useful option to assess as priorities develop.
Comarch
Recommended
Why Matched
Explore Comarch’s programme management in light of your Product Owner remit.
Capillary
Recommended
Why Matched
Capillary’s customer data capabilities could inform product decisions at HEMA.
Peer Conversations
People we think you should connect with
Lukas Savetun
Product Owner & Insights Manager Loyalty
Scandic Hotels
Why Matched
As fellow customer and product leaders, you and Lukas Savetun can compare how loyalty priorities translate into journeys, requirements and delivery decisions.
Conversation Starter
Ask Lukas how Scandic Hotels turns customer insight into product priorities and measures the impact.
Nikoletta Perentidou
Product Manager
Just Eat Takeaway.com
Why Matched
Compare the decisions behind Just Eat Takeaway.com's customer work with Nikoletta Perentidou, a Product Manager.
Conversation Starter
From a Product Manager perspective, what would Nikoletta change first to improve customer engagement?
Tamara Kostadinovska
Senior Product Owner
Ingka IKEA
Why Matched
A discussion with Tamara Kostadinovska at Ingka IKEA could offer a fresh view from a Senior Product Owner remit.
Conversation Starter
Ask Tamara what trade-off Ingka IKEA faces when balancing customer engagement with other priorities.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
