Hello
Giulia
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
you requested to meet with this partner
Why Matched
You asked to meet Antavo; use the conversation to assess its fit with your current priorities.
Epsilon
Recommended
Why Matched
Epsilon fits your objective to grow customer lifetime value through loyalty platform & services and customer data & identity.
Capillary
Recommended
Why Matched
Capillary offers a different lens on customer data; test whether it fits your remit.
Peer Conversations
People we think you should connect with
Georgia Leitch
Senior Retention Manager
Paula’s Choice
Why Matched
You and Georgia Leitch both identified improving data quality, identity and the single customer view as a current challenge. Their Senior Retention Manager perspective at Paula's Choice should make this a practical peer exchange.
Conversation Starter
Ask Georgia how they are approaching improving data quality, identity and the single customer view at Paula's Choice and what they would do differently.
Pascal Bergevoet
Product Manager CRM
Keesing Media Group
Why Matched
Pascal Bergevoet is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Product Manager CRM at Keesing Media Group gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Keesing Media Group's CRM decisions? Ask Pascal for an example.
Marije Min
Loyalty Marketeer
KNVB
Why Matched
This match connects you with Marije Min, whose work as Loyalty Marketeer at KNVB is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Marije which actions are helping them grow customer lifetime value at KNVB and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
