Hello
Glenn
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 15:05–15:40
Kill. Keep. Invest. — A Live Loyalty Reality Check
A table-led challenge to decide what loyalty activities to stop, protect or invest in based on…
Facilitated table activity — no named speaker
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Bond
Recommended
Why Matched
Bond fits your objective to increase retention and repeat purchase through loyalty strategy and programme design.
Adjoe
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Adjoe's rewarded gaming and app engagement are particularly relevant.
Comarch
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and programme management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Rudi Claassen
CRM & Email Marketing Manager
Harman Consumer Netherlands
Why Matched
You and Rudi Claassen both identified proving loyalty's incremental commercial impact as a current challenge. Their CRM & Email Marketing Manager perspective at Harman Consumer Netherlands should make this a practical peer exchange.
Conversation Starter
Ask Rudi how they are approaching proving loyalty's incremental commercial impact at Harman Consumer Netherlands and what they would do differently.
Alexis Visetti
Acquisition & Subscription Lifecycle Lead
Nespresso
Why Matched
Alexis Visetti is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Acquisition & Subscription Lifecycle Lead at Nespresso gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Nespresso's CRM decisions? Ask Alexis for an example.
Greta Fubel
Manager Global CRM & Loyalty
DOUGLAS
Why Matched
This match connects you with Greta Fubel, whose work as Manager Global CRM & Loyalty at DOUGLAS is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Greta which actions are helping them improve the relevance and personalisation of offers at DOUGLAS and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
