Hello

Holger

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 09:55–10:25

Beyond Campaigns: Building CRM Into a Commercial Growth Engine

How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…

Karan Gupta

Day 1 · 11:05–11:35

From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries

Practical lessons from leading B2B loyalty across industries, including longer buying cycles…

Kelly Ammerlaan

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Your Conversation Hub

Scale Personalisation

Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!

Recommended for You

Sponsors and Partners you may like to meet

Braze
you requested to meet with this partner

Why Matched

Braze fits your objective to improve the relevance and personalisation of offers through customer engagement platform and journey orchestration.

Adjoe
you requested to meet with this partner

Why Matched

For your objective to increase customer engagement and programme usage, Adjoe's rewarded gaming and app engagement are particularly relevant.

Talon.one
you requested to meet with this partner

Why Matched

With Talon.one, examine personalised incentives and ask for evidence of its practical impact.

Peer Conversations

People we think you should connect with

Nils Korsvoll

VP Loyalty & CX
Strawberry

Why Matched

You and Nils Korsvoll both identified improving data quality, identity and the single customer view as a current challenge. Their VP Loyalty & CX perspective at Strawberry should make this a practical peer exchange.

Conversation Starter

Ask Nils how they are approaching improving data quality, identity and the single customer view at Strawberry and what they would do differently.

Gizem Turan Pazar

Sr. Director, Commercial Strategy
PepsiCo Europe

Why Matched

Gizem Turan Pazar's priorities at PepsiCo Europe include the same goal to improve the relevance and personalisation of offers, making their Sr. Director, Commercial Strategy experience directly relevant to you.

Conversation Starter

Ask Gizem which actions are helping them improve the relevance and personalisation of offers at PepsiCo Europe and how they measure progress.

Gianfranco Cuzziol

Head of Customer
Noble Panacea

Why Matched

This match connects you with Gianfranco Cuzziol, whose work as Head of Customer at Noble Panacea is also focused on how to grow customer lifetime value.

Conversation Starter

Ask Gianfranco which actions are helping them grow customer lifetime value at Noble Panacea and how they measure progress.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.