Hello
James
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 11:05–11:35
Game-Changing Loyalty: Behavioural Mechanics That Drive Real Participation
How Nectar added mobile games inside its app so members could collect points without spending…
Tim Nicholson; Dom Winchester
Your Conversation Hub
Engage and Reward Customer
Relevant to your priority of increasing retention and repeat purchase.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
Recommended
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Eagle Eye
Recommended
Why Matched
With Eagle Eye, examine promotions and ask for evidence of its practical impact.
Bilendi
Recommended
Why Matched
Ask Bilendi for a concrete example of rewards in use.
Peer Conversations
People we think you should connect with
Carlo Tommaso Bisaccioni
Growth & LifeCycle
PhotoSì
Why Matched
You and Carlo Tommaso Bisaccioni both identified scaling personalisation without losing relevance as a current challenge. Their Growth & LifeCycle perspective at PhotoSì should make this a practical peer exchange.
Conversation Starter
Ask Carlo Tommaso how they are approaching scaling personalisation without losing relevance at PhotoSì and what they would do differently.
Sebastian Huschner
Global Director, Loyalty & Engagement
The IRONMAN Group
Why Matched
Sebastian Huschner's priorities at The IRONMAN Group include the same goal to increase retention and repeat purchase, making their Global Director, Loyalty & Engagement experience directly relevant to you.
Conversation Starter
Ask Sebastian which actions are helping them increase retention and repeat purchase at The IRONMAN Group and how they measure progress.
Anneke Uiterweerd
Head of Customer Strategy
Mr Marvis
Why Matched
This match connects you with Anneke Uiterweerd, whose work as Head of Customer Strategy at Mr Marvis is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Anneke which actions are helping them grow customer lifetime value at Mr Marvis and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
