Hello
Janno
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 11:05–11:35
From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries
Practical lessons from leading B2B loyalty across industries, including longer buying cycles…
Kelly Ammerlaan
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to grow customer lifetime value through enterprise loyalty platform and loyalty management.
Comarch
Recommended
Why Matched
With Comarch, examine programme management and ask for evidence of its practical impact.
Kobie
Recommended
Why Matched
Worth meeting because its loyalty strategy and programme management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Tijn van der Heijden
Manager Select Loyalty Program
Bol
Why Matched
You and Tijn van der Heijden both identified sustaining customer engagement and programme participation as a current challenge. Their Manager Select Loyalty Program perspective at Bol should make this a practical peer exchange.
Conversation Starter
Ask Tijn how they are approaching sustaining customer engagement and programme participation at Bol and what they would do differently.
Ying Ye
CRM manager
Shell
Why Matched
Ying Ye is also working through the challenge of making the loyalty proposition more distinctive. Their experience as CRM manager at Shell gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Shell's CRM decisions? Ask Ying for an example.
Alejandra Vigo
Engagement & Brand Manager
Banco de Crédito del Perú
Why Matched
This match connects you with Alejandra Vigo, whose work as Engagement & Brand Manager at Banco de Crédito del Perú is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Alejandra which actions are helping them grow customer lifetime value at Banco de Crédito del Perú and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
