Hello
Jantine
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
you requested to meet with this partner
Why Matched
Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.
Insider
you requested to meet with this partner
Why Matched
Compare Insider's journey orchestration with your current way of working.
Braze
you requested to meet with this partner
Why Matched
Ask Braze for a concrete example of lifecycle messaging in use.
Peer Conversations
People we think you should connect with
Jørgen Sando
Head of Loyalty Performance
Strawberry AS
Why Matched
You and Jørgen Sando both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Head of Loyalty Performance perspective at Strawberry AS should make this a practical peer exchange.
Conversation Starter
Ask Jørgen how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Strawberry AS and what they would do differently.
Gianfranco Cuzziol
Head of Customer
Noble Panacea
Why Matched
Gianfranco Cuzziol is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Head of Customer at Noble Panacea gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Noble Panacea's CRM decisions? Ask Gianfranco for an example.
Gerwin Deuzeman
E-commerce and CRO-specialist
Little Wonderland
Why Matched
This match connects you with Gerwin Deuzeman, whose work as E-commerce and CRO-specialist at Little Wonderland is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Gerwin which actions are helping them increase retention and repeat purchase at Little Wonderland and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
