Hello
Joep
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 16:35–17:35
A Live Introduction to Applied Consumer Neuroscience — Part 1
Practical neuroscience principles influencing trust, value perception and decision-making, with…
Dr Simon Moore; David Jenkinson
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
Recommended
Why Matched
Antavo fits your objective to increase customer engagement and programme usage through enterprise loyalty platform and programme management.
Adjoe
Recommended
Why Matched
Adjoe offers a different lens on app engagement; test whether it fits your remit.
Braze
Recommended
Why Matched
Ask Braze for a concrete example of lifecycle messaging in use.
Peer Conversations
People we think you should connect with
Matija Rozman
Media & Growth Marketing Manager
Decathlon Zagreb d.o.o.
Why Matched
You and Matija Rozman both identified sustaining customer engagement and programme participation as a current challenge. Their Media & Growth Marketing Manager perspective at Decathlon Zagreb d.o.o. should make this a practical peer exchange.
Conversation Starter
Ask Matija how they are approaching sustaining customer engagement and programme participation at Decathlon Zagreb d.o.o. and what they would do differently.
Greta Fubel
Manager Global CRM & Loyalty
DOUGLAS
Why Matched
Greta Fubel is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Manager Global CRM & Loyalty at DOUGLAS gives you useful ground to compare approaches.
Conversation Starter
Which measure guides DOUGLAS's CRM decisions? Ask Greta for an example.
Jamill Dors
CRM & Member Growth Manager
Swapfiets
Why Matched
Jamill Dors brings a CRM & Member Growth Manager perspective from Swapfiets to compare with your own.
Conversation Starter
What would Jamill prioritise next in the CRM & Member Growth Manager role at Swapfiets?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
