Hello

Jørgen

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 11:35–12:05

How to Build a Growth Marketing Function Grounded in Retention

How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…

Farrukh Zafar

Day 1 · 16:15–16:35

The Statistician and the Machine Reloaded

A debate on prediction versus understanding, personalisation versus discovery, convenience…

Eva Molsich; L.A.I.L.A.

Day 2 · 11:35–12:05

Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems

How stored value can become part of the loyalty engine to encourage more frequent visits…

Stuart Boon; Ben Jones

Your Conversation Hub

Engage and Reward Customer

Relevant to your priority of increasing retention and repeat purchase.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!

Recommended for You

Sponsors and Partners you may like to meet

Bilendi
Recommended

Why Matched

Bilendi fits your objective to increase retention and repeat purchase through loyalty platform and cRM & automation.

Capillary
Recommended

Why Matched

For your objective to grow customer lifetime value, Capillary's enterprise loyalty platform and loyalty management are particularly relevant.

Talon.one
Recommended

Why Matched

Worth meeting because its promotion engine and loyalty rules engine could help you improve the relevance and personalisation of offers.

Peer Conversations

People we think you should connect with

Gerwin Deuzeman

E-commerce and CRO-specialist
Little Wonderland

Why Matched

You and Gerwin Deuzeman both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their E-commerce and CRO-specialist perspective at Little Wonderland should make this a practical peer exchange.

Conversation Starter

Ask Gerwin how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Little Wonderland and what they would do differently.

Job Schipper

Manager Engagement & Loyalty
Next Energy

Why Matched

Job Schipper is also working through the challenge of scaling personalisation without losing relevance. Their experience as Manager Engagement & Loyalty at Next Energy gives you useful ground to compare approaches.

Conversation Starter

Which measure guides Next Energy's CRM decisions? Ask Job for an example.

Johannes Fürst

Head of Organization & Analysis | Customer Relations
Lidl International

Why Matched

This match connects you with Johannes Fürst, whose work as Head of Organization & Analysis | Customer Relations at Lidl International is also focused on how to improve the relevance and personalisation of offers.

Conversation Starter

Ask Johannes which actions are helping them improve the relevance and personalisation of offers at Lidl International and how they measure progress.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.