Hello
Kitty
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 11:05–11:35
Game-Changing Loyalty: Behavioural Mechanics That Drive Real Participation
How Nectar added mobile games inside its app so members could collect points without spending…
Tim Nicholson; Dom Winchester
Your Conversation Hub
Engage and Reward Customer
Relevant to your priority of increasing retention and repeat purchase.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Loyal Guru
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Loyal Guru's enterprise loyalty platform and promotions engine are particularly relevant.
Antavo
Recommended
Why Matched
With Antavo, examine promotions & incentives and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Celina Donner
Digital Operations Manager
Peek & Cloppenburg KG Hamburg
Why Matched
You and Celina Donner both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Digital Operations Manager perspective at Peek & Cloppenburg KG Hamburg should make this a practical peer exchange.
Conversation Starter
Ask Celina how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Peek & Cloppenburg KG Hamburg and what they would do differently.
Raquel Cruz Falgueras
Senior CRM Email Marketing Specialist
New Balance
Why Matched
Raquel Cruz Falgueras is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Senior CRM Email Marketing Specialist at New Balance gives you useful ground to compare approaches.
Conversation Starter
Which measure guides New Balance's CRM decisions? Ask Raquel for an example.
Cedric Van Nijverseel
CRM Team Lead
Nederlandse Loterij
Why Matched
This match connects you with Cedric Van Nijverseel, whose work as CRM Team Lead at Nederlandse Loterij is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Cedric which actions are helping them improve the relevance and personalisation of offers at Nederlandse Loterij and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
