Hello
Laura
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 16:15–16:35
The Statistician and the Machine Reloaded
A debate on prediction versus understanding, personalisation versus discovery, convenience…
Eva Molsich; L.A.I.L.A.
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Epsilon
Recommended
Why Matched
Epsilon fits your objective to grow customer lifetime value through loyalty platform & services and customer data & identity.
Capillary
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Capillary's enterprise loyalty platform and loyalty management are particularly relevant.
Bloomreach
Recommended
Why Matched
With Bloomreach, examine marketing automation and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Johannes Fürst
Head of Organization & Analysis | Customer Relations
Lidl International
Why Matched
You and Johannes Fürst both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Head of Organization & Analysis | Customer Relations perspective at Lidl International should make this a practical peer exchange.
Conversation Starter
Ask Johannes how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Lidl International and what they would do differently.
Alice Chien
WEMEA CRM Manageer
ASUS
Why Matched
Alice Chien is also working through the challenge of scaling personalisation without losing relevance. Their experience as WEMEA CRM Manageer at ASUS gives you useful ground to compare approaches.
Conversation Starter
Which measure guides ASUS's CRM decisions? Ask Alice for an example.
Valentyna Romanenko
Sr Director Customer Growth
Decathlon
Why Matched
A relevant peer connection because Valentyna Romanenko shares your challenge around proving loyalty's incremental commercial impact and brings the perspective of a Sr Director Customer Growth at Decathlon.
Conversation Starter
Ask Valentyna where Decathlon has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
