Hello
Laura
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 11:05–11:35
Game-Changing Loyalty: Behavioural Mechanics That Drive Real Participation
How Nectar added mobile games inside its app so members could collect points without spending…
Tim Nicholson; Dom Winchester
Day 2 · 14:25–14:55
You Can’t Points Your Way to Movement
How ASICS is using psychology, brand purpose, partnerships, storytelling and loyalty design to…
Bruna Mikan
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Bloomreach
you requested to meet with this partner
Why Matched
Ask Bloomreach for a concrete example of personalisation in use.
Carlton One
Recommended
Why Matched
Worth meeting because its rewards catalogue and recognition could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Priscilla van Beveren
CRM & Retention Lead
Body&Fit
Why Matched
You and Priscilla van Beveren share the objective to increase retention and repeat purchase. Their CRM & Retention Lead perspective at Body&Fit offers a useful comparison with your own approach.
Conversation Starter
Ask Priscilla which actions are helping them increase retention and repeat purchase at Body&Fit and how they measure progress.
Edoardo Vacca
Email Marketer
Interrail B.V.
Why Matched
Edoardo Vacca's priorities at Interrail B.V. include the same goal to grow customer lifetime value, making their Email Marketer experience directly relevant to you.
Conversation Starter
Ask Edoardo which actions are helping them grow customer lifetime value at Interrail B.V. and how they measure progress.
Anneke Uiterweerd
Head of Customer Strategy
Mr Marvis
Why Matched
Anneke Uiterweerd works as Head of Customer Strategy at Mr Marvis; compare the decisions behind your customer work.
Conversation Starter
From a Head of Customer Strategy perspective, what would Anneke change first to improve retention and repeat purchase?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
