Hello
Lauren
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Build Loyalty
Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to launch or scale a loyalty programme through enterprise loyalty platform and loyalty management.
Neoday
Recommended
Why Matched
Ask Neoday for a concrete example of gamification in use.
Apadmi
Recommended
Why Matched
With Apadmi, examine app development and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Penelope Shaw
Head of Loyalty and Rewards
Starling
Why Matched
You and Penelope Shaw share the objective to launch or scale a loyalty programme. Their Head of Loyalty and Rewards perspective at Starling offers a useful comparison with your own approach.
Conversation Starter
Ask Penelope which actions are helping them launch or scale a loyalty programme at Starling and how they measure progress.
Priscilla van Beveren
CRM & Retention Lead
Body&Fit
Why Matched
Priscilla van Beveren works as CRM & Retention Lead at Body&Fit; compare the decisions behind your customer work.
Conversation Starter
From a CRM & Retention Lead perspective, what would Priscilla change first to improve loyalty programme growth?
Séverine Güthues
Product Owner Loyalty
DKV Mobility
Why Matched
Contrast your approach with Séverine Güthues's Product Owner Loyalty remit at DKV Mobility.
Conversation Starter
Which measure does DKV Mobility use to judge progress on loyalty programme growth? Ask Séverine why.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
