Hello
Lukas
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience…
Dr Simon Moore; David Jenkinson
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
Recommended
Why Matched
Antavo fits your objective to increase retention and repeat purchase through enterprise loyalty platform and programme management.
Talon.one
Recommended
Why Matched
Compare Talon.one's loyalty rules engine with your current way of working.
Apadmi
Recommended
Why Matched
Ask Apadmi for a concrete example of app development in use.
Peer Conversations
People we think you should connect with
Anastasiia Popova
Senior CRM manager
Ahead nutrition
Why Matched
You and Anastasiia Popova both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Senior CRM manager perspective at Ahead nutrition should make this a practical peer exchange.
Conversation Starter
Ask Anastasiia how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Ahead nutrition and what they would do differently.
Irel Pakchay
Group CRM Manager
VIA Outlets B.V.
Why Matched
Irel Pakchay's priorities at VIA Outlets B.V. include the same goal to increase retention and repeat purchase, making their Group CRM Manager experience directly relevant to you.
Conversation Starter
Ask Irel which actions are helping them increase retention and repeat purchase at VIA Outlets B.V. and how they measure progress.
Ben Mccrea
Sr Manager Loyalty
Foot Locker
Why Matched
A relevant peer connection because Ben Mccrea shares your challenge around integrating loyalty with CRM, CDP, POS and payment systems and brings the perspective of a Sr Manager Loyalty at Foot Locker.
Conversation Starter
From a Sr Manager Loyalty perspective, what would Ben change first to improve retention and repeat purchase?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
