Hello
Maik
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
M-Wise
Recommended
Why Matched
M-Wise fits your objective to increase retention and repeat purchase through loyalty platform and mobile loyalty.
Eagle Eye
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Eagle Eye's enterprise loyalty platform and promotions are particularly relevant.
Loyal Guru
Recommended
Why Matched
Ask Loyal Guru for a concrete example of gamification in use.
Peer Conversations
People we think you should connect with
Adriano Ercolani
Growth Marketing Manager
PhotoSì
Why Matched
You and Adriano Ercolani both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Growth Marketing Manager perspective at PhotoSì should make this a practical peer exchange.
Conversation Starter
Ask Adriano how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at PhotoSì and what they would do differently.
Olga Pijpers
Performance Marketeer
Nederlandse Loterij
Why Matched
Olga Pijpers is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as Performance Marketeer at Nederlandse Loterij gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Nederlandse Loterij's CRM decisions? Ask Olga for an example.
Katiana Reeh
Consumer Lifecycle and Engagement Manager
ASICS
Why Matched
A relevant peer connection because Katiana Reeh shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a Consumer Lifecycle and Engagement Manager at ASICS.
Conversation Starter
Ask Katiana where ASICS has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
