Hello
Matyas
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Build Loyalty
Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Epsilon
you requested to meet with this partner
Why Matched
For your objective to launch or scale a loyalty programme, Epsilon's loyalty platform & services and customer data & identity are particularly relevant.
Neoday
Recommended
Why Matched
Ask Neoday for a concrete example of ai personalisation in use.
Peer Conversations
People we think you should connect with
Flavio Iervolino
Senior CRM Manager
WeRoad
Why Matched
You and Flavio Iervolino both identified proving loyalty's incremental commercial impact as a current challenge. Their Senior CRM Manager perspective at WeRoad should make this a practical peer exchange.
Conversation Starter
Ask Flavio how they are approaching proving loyalty's incremental commercial impact at WeRoad and what they would do differently.
Paulien Horsten
Loyalty marketer
Fabory
Why Matched
Paulien Horsten's priorities at Fabory include the same goal to increase retention and repeat purchase, making their Loyalty marketer experience directly relevant to you.
Conversation Starter
Ask Paulien which actions are helping them increase retention and repeat purchase at Fabory and how they measure progress.
Ben Freeman
Loyalty Director
Just Eat Takeaway
Why Matched
This match connects you with Ben Freeman, whose work as Loyalty Director at Just Eat Takeaway is also focused on how to launch or scale a loyalty programme.
Conversation Starter
Ask Ben which actions are helping them launch or scale a loyalty programme at Just Eat Takeaway and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
