Hello
Mine
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience…
Dr Simon Moore; David Jenkinson
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Your Conversation Hub
Build Loyalty
Relevant to your priority of increasing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Bond
Recommended
Why Matched
Bond fits your objective to increase retention and repeat purchase through loyalty strategy and programme design.
Braze
Recommended
Why Matched
Braze can discuss lifecycle messaging that supports repeat use and retention, without assuming a loyalty-platform purchase.
Playable
Recommended
Why Matched
Playable offers campaign gamification ideas for engagement and repeat visits, even without a formal loyalty programme.
Peer Conversations
People we think you should connect with
Aaron Mitchell
Vice President Membership & Personalisation
LEGO Systems A/S
Why Matched
You and Aaron Mitchell share the objective to increase retention and repeat purchase. Their Vice President Membership & Personalisation perspective at LEGO Systems A/S offers a useful comparison with your own approach.
Conversation Starter
Ask Aaron which actions are helping them increase retention and repeat purchase at LEGO Systems A/S and how they measure progress.
Hélène Hickey
Senior Manager CRM
adidas
Why Matched
Hélène Hickey's priorities at adidas include the same goal to increase customer engagement and programme usage, making their Senior Manager CRM experience directly relevant to you.
Conversation Starter
Ask Hélène what adidas would change first to improve its customer experience.
Amélie Petit
Global Personalization Manager
ASICS
Why Matched
Amélie Petit brings a Global Personalization Manager perspective from ASICS to compare with your own.
Conversation Starter
From a Global Personalization Manager perspective, what would Amélie change first to improve customer engagement?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
