Hello
Nils
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Bilendi
Recommended
Why Matched
Bilendi fits your objective to increase retention and repeat purchase through loyalty platform and cRM & automation.
Eagle Eye
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Eagle Eye's enterprise loyalty platform and promotions are particularly relevant.
Capillary
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Evi Deberling
Global Automation & Loyalty Manager
Dr. Schär AG / SPA
Why Matched
You and Evi Deberling both identified sustaining customer engagement and programme participation as a current challenge. Their Global Automation & Loyalty Manager perspective at Dr. Schär AG / SPA should make this a practical peer exchange.
Conversation Starter
Ask Evi how they are approaching sustaining customer engagement and programme participation at Dr. Schär AG / SPA and what they would do differently.
Freek Brouwer
Loyalty Marketeer
KNVB
Why Matched
Freek Brouwer is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Loyalty Marketeer at KNVB gives you useful ground to compare approaches.
Conversation Starter
Which measure guides KNVB's CRM decisions? Ask Freek for an example.
Jip Jip
Head of Engineering Loyalty and Marketing Aquisition
IKEA
Why Matched
A relevant peer connection because Jip Jip shares your challenge around securing internal ownership and stakeholder alignment and brings the perspective of a Head of Engineering Loyalty and Marketing Aquisition at IKEA.
Conversation Starter
What would Jip prioritise next in the Head of Engineering Loyalty and Marketing Aquisition role at IKEA?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
