Hello
Paulien
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Your Conversation Hub
Build Loyalty
Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Neoday
Recommended
Why Matched
Neoday fits your objective to increase retention and repeat purchase through loyalty platform and gamification.
Eagle Eye
Recommended
Why Matched
For your objective to launch or scale a loyalty programme, Eagle Eye's enterprise loyalty platform and promotions are particularly relevant.
Bilendi
Recommended
Why Matched
Ask Bilendi for a concrete example of rewards in use.
Peer Conversations
People we think you should connect with
Tina Calder
Senior Customer Marketing Manager
LNER
Why Matched
You and Tina Calder both identified proving loyalty's incremental commercial impact as a current challenge. Their Senior Customer Marketing Manager perspective at LNER should make this a practical peer exchange.
Conversation Starter
Ask Tina how they are approaching proving loyalty's incremental commercial impact at LNER and what they would do differently.
Maurice Kril
Campaign Manager
Bol.com
Why Matched
Maurice Kril is also working through the challenge of securing internal ownership and stakeholder alignment. Their experience as Campaign Manager at Bol.com gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Bol.com's CRM decisions? Ask Maurice for an example.
Ben Freeman
Loyalty Director
Just Eat Takeaway
Why Matched
This match connects you with Ben Freeman, whose work as Loyalty Director at Just Eat Takeaway is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Ben which actions are helping them increase retention and repeat purchase at Just Eat Takeaway and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
