Hello
Rahul
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Bond
Recommended
Why Matched
Bond fits your objective to increase retention and repeat purchase through loyalty strategy and programme design.
Playable
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Playable's marketing gamification and interactive campaigns are particularly relevant.
Adjoe
Recommended
Why Matched
Ask Adjoe for a concrete example of performance-based rewards in use.
Peer Conversations
People we think you should connect with
Julien Molveaux
Martech Engineering Leader
Decathlon
Why Matched
You and Julien Molveaux both identified proving loyalty's incremental commercial impact as a current challenge. Their Martech Engineering Leader perspective at Decathlon should make this a practical peer exchange.
Conversation Starter
Ask Julien how they are approaching proving loyalty's incremental commercial impact at Decathlon and what they would do differently.
Alessandro Tripi
Customer Retention & Monetization Lead
PhotoSì
Why Matched
Alessandro Tripi's priorities at PhotoSì include the same goal to increase retention and repeat purchase, making their Customer Retention & Monetization Lead experience directly relevant to you.
Conversation Starter
Ask Alessandro which actions are helping them increase retention and repeat purchase at PhotoSì and how they measure progress.
Rudi Claassen
CRM & Email Marketing Manager
Harman Consumer Netherlands
Why Matched
This match connects you with Rudi Claassen, whose work as CRM & Email Marketing Manager at Harman Consumer Netherlands is also focused on how to increase customer engagement and programme usage.
Conversation Starter
Ask Rudi where Harman Consumer Netherlands has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
