Hello

REBECCA

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 09:55–10:25

Beyond Campaigns: Building CRM Into a Commercial Growth Engine

How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…

Karan Gupta

Day 2 · 14:55–15:55

A Live Introduction to Applied Consumer Neuroscience — Part 2

A practical workshop on defining a brand North Star and testing it against customer-experience…

Dr Simon Moore; David Jenkinson

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Your Conversation Hub

Build Loyalty

Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!

Recommended for You

Sponsors and Partners you may like to meet

Bond
you requested to meet with this partner

Why Matched

Bond fits your objective to increase retention and repeat purchase through loyalty strategy and programme design.

Antavo
Recommended

Why Matched

For your objective to increase customer engagement and programme usage, Antavo's enterprise loyalty platform and programme management are particularly relevant.

Capillary
Recommended

Why Matched

Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.

Peer Conversations

People we think you should connect with

Hélène Hickey

Senior Manager CRM
adidas

Why Matched

You and Hélène Hickey both identified sustaining customer engagement and programme participation as a current challenge. Their Senior Manager CRM perspective at adidas should make this a practical peer exchange.

Conversation Starter

Ask Hélène how they are approaching sustaining customer engagement and programme participation at adidas and what they would do differently.

Job Schipper

Manager Engagement & Loyalty
Next Energy

Why Matched

Job Schipper's priorities at Next Energy include the same goal to increase retention and repeat purchase, making their Manager Engagement & Loyalty experience directly relevant to you.

Conversation Starter

Ask Job which actions are helping them increase retention and repeat purchase at Next Energy and how they measure progress.

Javier Guemes

Global Procurement Category Leader
Philip Morris International

Why Matched

A relevant peer connection because Javier Guemes shares your challenge around securing internal ownership and stakeholder alignment and brings the perspective of a Global Procurement Category Leader at Philip Morris International.

Conversation Starter

What would Javier prioritise next in the Global Procurement Category Leader role at Philip Morris International?

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.