Hello

Renato

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Day 1 · 09:55–10:25

Beyond Campaigns: Building CRM Into a Commercial Growth Engine

How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…

Karan Gupta

Day 1 · 12:20–12:50

The Engineering Decisions No One Talks About in Loyalty

The engineering realities behind scaling a global loyalty proposition, including trade-offs…

Jip Koudijs

Your Conversation Hub

Engage and Reward Customer

Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!

Recommended for You

Sponsors and Partners you may like to meet

Capillary
Recommended

Why Matched

Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.

Epsilon
Recommended

Why Matched

For your objective to grow customer lifetime value, Epsilon's loyalty platform & services and customer data & identity are particularly relevant.

M-Wise
Recommended

Why Matched

Worth meeting because its loyalty platform and mobile loyalty could help you improve the relevance and personalisation of offers.

Peer Conversations

People we think you should connect with

Huseyn Hasanov

Senior CRM/Lifecycle Specialist
Leaseweb Netherlands

Why Matched

You and Huseyn Hasanov both identified proving loyalty's incremental commercial impact as a current challenge. Their Senior CRM/Lifecycle Specialist perspective at Leaseweb Netherlands should make this a practical peer exchange.

Conversation Starter

Ask Huseyn how they are approaching proving loyalty's incremental commercial impact at Leaseweb Netherlands and what they would do differently.

Csaba Fulop

Head of CRM and Loyalty
Praktiker Zrt.

Why Matched

Csaba Fulop is also working through the challenge of making the loyalty proposition more distinctive. Their experience as Head of CRM and Loyalty at Praktiker Zrt. gives you useful ground to compare approaches.

Conversation Starter

Which measure guides Praktiker Zrt.'s CRM decisions? Ask Csaba for an example.

Glenn Ikking

Manager CRM & Loyalty
Gall & Gall

Why Matched

This match connects you with Glenn Ikking, whose work as Manager CRM & Loyalty at Gall & Gall is also focused on how to improve the relevance and personalisation of offers.

Conversation Starter

Ask Glenn which actions are helping them improve the relevance and personalisation of offers at Gall & Gall and how they measure progress.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.