Hello
Robin
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 11:05–11:35
From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries
Practical lessons from leading B2B loyalty across industries, including longer buying cycles…
Kelly Ammerlaan
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to grow customer lifetime value through enterprise loyalty platform and loyalty management.
Epsilon
Recommended
Why Matched
With Epsilon, examine customer data & identity and ask for evidence of its practical impact.
Kobie
Recommended
Why Matched
Kobie can discuss loyalty strategy and analytics for growing customer lifetime value without assuming a platform decision.
Peer Conversations
People we think you should connect with
Sebastian Huschner
Global Director, Loyalty & Engagement
The IRONMAN Group
Why Matched
You and Sebastian Huschner both identified scaling personalisation without losing relevance as a current challenge. Their Global Director, Loyalty & Engagement perspective at The IRONMAN Group should make this a practical peer exchange.
Conversation Starter
Ask Sebastian how they are approaching scaling personalisation without losing relevance at The IRONMAN Group and what they would do differently.
Trinh Vu
Loyalty and CRM Lead
Interrail
Why Matched
Trinh Vu is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Loyalty and CRM Lead at Interrail gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Interrail's CRM decisions? Ask Trinh for an example.
Millie Muir
Digital Marketing Manager
Yeo Valley Organic
Why Matched
This match connects you with Millie Muir, whose work as Digital Marketing Manager at Yeo Valley Organic is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Millie which actions are helping them grow customer lifetime value at Yeo Valley Organic and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
