Hello

Sarah

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 11:35–12:05

How to Build a Growth Marketing Function Grounded in Retention

How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…

Farrukh Zafar

Day 1 · 09:55–10:25

Beyond Campaigns: Building CRM Into a Commercial Growth Engine

How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…

Karan Gupta

Day 2 · 12:15–12:45

How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy

How Co-op and Playable developed and tested gamified experiences at scale, including practical…

Andreas Fabricius; Laura Edwards

Your Conversation Hub

Engage and Reward Customer

Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!

Recommended for You

Sponsors and Partners you may like to meet

Comarch
you requested to meet with this partner

Why Matched

Comarch fits your objective to grow customer lifetime value through enterprise loyalty platform and programme management.

Braze
you requested to meet with this partner

Why Matched

You asked to meet Braze; use the conversation to assess its fit with your current priorities.

Antavo
you requested to meet with this partner

Why Matched

Discuss Antavo's promotions & incentives and decide whether it warrants a deeper conversation.

Peer Conversations

People we think you should connect with

Glenn Ikking

Manager CRM & Loyalty
Gall & Gall

Why Matched

You and Glenn Ikking both identified proving loyalty's incremental commercial impact as a current challenge. Their Manager CRM & Loyalty perspective at Gall & Gall should make this a practical peer exchange.

Conversation Starter

Ask Glenn how they are approaching proving loyalty's incremental commercial impact at Gall & Gall and what they would do differently.

Rudi Claassen

CRM & Email Marketing Manager
Harman Consumer Netherlands

Why Matched

Rudi Claassen is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as CRM & Email Marketing Manager at Harman Consumer Netherlands gives you useful ground to compare approaches.

Conversation Starter

Which measure guides Harman Consumer Netherlands's CRM decisions? Ask Rudi for an example.

Alexandra van Slooten

Sr. Marketing Manager
Bloom & Wild / bloomon

Why Matched

Alexandra van Slooten brings a Sr. Marketing Manager perspective from Bloom & Wild / bloomon to compare with your own.

Conversation Starter

Ask Alexandra how Bloom & Wild / bloomon decides which efforts in long-term customer value are worth scaling.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.