Hello
Stephanie
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 16:15–16:35
The Statistician and the Machine Reloaded
A debate on prediction versus understanding, personalisation versus discovery, convenience…
Eva Molsich; L.A.I.L.A.
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.
Neoday
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Neoday's loyalty platform and gamification are particularly relevant.
Eagle Eye
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and promotions could help you drive incremental revenue and basket uplift.
Peer Conversations
People we think you should connect with
Kaymir Stark
CRM & Membership owner
Decathlon
Why Matched
You and Kaymir Stark both identified proving loyalty's incremental commercial impact as a current challenge. Their CRM & Membership owner perspective at Decathlon should make this a practical peer exchange.
Conversation Starter
Ask Kaymir how they are approaching proving loyalty's incremental commercial impact at Decathlon and what they would do differently.
Louise Haegg
Member Benefits and Rewards Specialist
ASICS
Why Matched
Louise Haegg is also working through the challenge of scaling personalisation without losing relevance. Their experience as Member Benefits and Rewards Specialist at ASICS gives you useful ground to compare approaches.
Conversation Starter
Which measure guides ASICS's CRM decisions? Ask Louise for an example.
Kamil Łaski
Senior Membership Operations Specialist
Decathlon Poland
Why Matched
This match connects you with Kamil Łaski, whose work as Senior Membership Operations Specialist at Decathlon Poland is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Kamil which actions are helping them improve the relevance and personalisation of offers at Decathlon Poland and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
