Hello
Stuart
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 11:05–11:35
From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries
Practical lessons from leading B2B loyalty across industries, including longer buying cycles…
Kelly Ammerlaan
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Braze
you requested to meet with this partner
Why Matched
Braze fits your objective to increase customer engagement and programme usage through customer engagement platform and journey orchestration.
Loyal Guru
Recommended
Why Matched
For your objective to drive incremental revenue and basket uplift, Loyal Guru's enterprise loyalty platform and promotions engine are particularly relevant.
Antavo
Recommended
Why Matched
With Antavo, examine promotions & incentives and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Jamill Dors
CRM & Member Growth Manager
Swapfiets
Why Matched
You and Jamill Dors both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their CRM & Member Growth Manager perspective at Swapfiets should make this a practical peer exchange.
Conversation Starter
Ask Jamill how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Swapfiets and what they would do differently.
Adriano Ercolani
Growth Marketing Manager
PhotoSì
Why Matched
Adriano Ercolani is also working through the challenge of sustaining customer engagement and programme participation. Their experience as Growth Marketing Manager at PhotoSì gives you useful ground to compare approaches.
Conversation Starter
Which measure guides PhotoSì's CRM decisions? Ask Adriano for an example.
Amir hossein Pourdeljoo
Head of Product
Interrail
Why Matched
This match connects you with Amir hossein Pourdeljoo, whose work as Head of Product at Interrail is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Amir hossein which actions are helping them grow customer lifetime value at Interrail and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
