Hello
Tessa
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Neoday
Recommended
Why Matched
Neoday fits your objective to increase retention and repeat purchase through loyalty platform and gamification.
Bilendi
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Bilendi's loyalty platform and cRM & automation are particularly relevant.
Capillary
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Candice Lo
Membership Brand Experience Manager
ASICS
Why Matched
You and Candice Lo both identified scaling personalisation without losing relevance as a current challenge. Their Membership Brand Experience Manager perspective at ASICS should make this a practical peer exchange.
Conversation Starter
Ask Candice how they are approaching scaling personalisation without losing relevance at ASICS and what they would do differently.
Vincent Roussilhon
Global VP of Product Management Customer Relationships
IKEA
Why Matched
Vincent Roussilhon's priorities at IKEA include the same goal to improve the relevance and personalisation of offers, making their Global VP of Product Management Customer Relationships experience directly relevant to you.
Conversation Starter
Ask Vincent which actions are helping them improve the relevance and personalisation of offers at IKEA and how they measure progress.
Alina Cahill
Head of product – Loyalty
Zalando
Why Matched
This match connects you with Alina Cahill, whose work as Head of product - Loyalty at Zalando is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Alina which actions are helping them increase retention and repeat purchase at Zalando and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
