Hello
Tijn
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 13:55–14:25
More Than an App: Re-imagining Membership at the LEGO Group
How LEGO moved from viewing membership as a CRM channel to treating members as a core brand audience
Aaron Mitchell; Myrthe van Dieijen
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
you requested to meet with this partner
Why Matched
Bloomreach fits your objective to improve the relevance and personalisation of offers through customer data activation and personalisation.
Bilendi
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Bilendi's loyalty platform and cRM & automation are particularly relevant.
Neoday
Recommended
Why Matched
Worth meeting because its loyalty platform and gamification could help you launch or scale a loyalty programme.
Peer Conversations
People we think you should connect with
Alejandra Vigo
Engagement & Brand Manager
Banco de Crédito del Perú
Why Matched
You and Alejandra Vigo both identified sustaining customer engagement and programme participation as a current challenge. Their Engagement & Brand Manager perspective at Banco de Crédito del Perú should make this a practical peer exchange.
Conversation Starter
Ask Alejandra how they are approaching sustaining customer engagement and programme participation at Banco de Crédito del Perú and what they would do differently.
Miene Vandenbussche
CRM Manager
TUI
Why Matched
Miene Vandenbussche's priorities at TUI include the same goal to improve the relevance and personalisation of offers, making their CRM Manager experience directly relevant to you.
Conversation Starter
Ask Miene which actions are helping them improve the relevance and personalisation of offers at TUI and how they measure progress.
Mats Plewa
Team Lead B2B& Loyalty
BAUHAUS AG
Why Matched
A relevant peer connection because Mats Plewa shares your challenge around making the loyalty proposition more distinctive and brings the perspective of a Team Lead B2B& Loyalty at BAUHAUS AG.
Conversation Starter
What would Mats prioritise next in the Team Lead B2B& Loyalty role at BAUHAUS AG?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
