Hello
Trinh
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to grow customer lifetime value through enterprise loyalty platform and loyalty management.
Epsilon
Recommended
Why Matched
With Epsilon, examine customer data & identity and ask for evidence of its practical impact.
Carlton One
Recommended
Why Matched
Worth meeting because its rewards catalogue and recognition could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Csaba Fulop
Head of CRM and Loyalty
Praktiker Zrt.
Why Matched
You and Csaba Fulop both identified scaling personalisation without losing relevance as a current challenge. Their Head of CRM and Loyalty perspective at Praktiker Zrt. should make this a practical peer exchange.
Conversation Starter
Ask Csaba how they are approaching scaling personalisation without losing relevance at Praktiker Zrt. and what they would do differently.
Sulhie Rafet
Senior CRM Marketer
NextEnergy
Why Matched
Sulhie Rafet is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Senior CRM Marketer at NextEnergy gives you useful ground to compare approaches.
Conversation Starter
Which measure guides NextEnergy's CRM decisions? Ask Sulhie for an example.
Candice Lo
Membership Brand Experience Manager
ASICS
Why Matched
A relevant peer connection because Candice Lo shares your challenge around proving loyalty's incremental commercial impact and brings the perspective of a Membership Brand Experience Manager at ASICS.
Conversation Starter
Ask Candice where ASICS has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
