Hello
Valentyna
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 10:15–10:35
The CRM Director’s AI Identity Crisis
An account of leading CRM while AI changes tools, expectations and roadmaps faster than teams…
Maria Moreau
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Epsilon
Recommended
Why Matched
For your objective to grow customer lifetime value, Epsilon's loyalty platform & services and customer data & identity are particularly relevant.
Comarch
Recommended
Why Matched
Ask Comarch for a concrete example of rewards in use.
Peer Conversations
People we think you should connect with
Iris van Hees
Head of CRM & Loyalty
Samsung Electronics Benelux
Why Matched
You and Iris van Hees both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Head of CRM & Loyalty perspective at Samsung Electronics Benelux should make this a practical peer exchange.
Conversation Starter
Ask Iris how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Samsung Electronics Benelux and what they would do differently.
Gizem Turan Pazar
Sr. Director, Commercial Strategy
PepsiCo Europe
Why Matched
Gizem Turan Pazar is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as Sr. Director, Commercial Strategy at PepsiCo Europe gives you useful ground to compare approaches.
Conversation Starter
Which measure guides PepsiCo Europe's CRM decisions? Ask Gizem for an example.
Carolien Hotting
Lead Brand, Design & Loyalty
Etos B.V.
Why Matched
A relevant peer connection because Carolien Hotting shares your challenge around securing internal ownership and stakeholder alignment and brings the perspective of a Lead Brand, Design & Loyalty at Etos B.V..
Conversation Starter
Ask Carolien where Etos B.V. has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
