Hello
Vojtech
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Your Conversation Hub
Engage and Reward Customer
Relevant to your priority of increasing retention and repeat purchase.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
you requested to meet with this partner
Why Matched
Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.
Bilendi
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Bilendi's loyalty platform and cRM & automation are particularly relevant.
Loyal Guru
Recommended
Why Matched
Ask Loyal Guru for a concrete example of gamification in use.
Peer Conversations
People we think you should connect with
Murielle Aemisegger
Director Loyalty
HolidayCheck
Why Matched
You and Murielle Aemisegger both identified securing internal ownership and stakeholder alignment as a current challenge. Their Director Loyalty perspective at HolidayCheck should make this a practical peer exchange.
Conversation Starter
Ask Murielle how they are approaching securing internal ownership and stakeholder alignment at HolidayCheck and what they would do differently.
Tijmen Minneboo
Loyalty Manager
Samsung Electronics
Why Matched
Tijmen Minneboo's priorities at Samsung Electronics include the same goal to increase retention and repeat purchase, making their Loyalty Manager experience directly relevant to you.
Conversation Starter
Ask Tijmen which actions are helping them increase retention and repeat purchase at Samsung Electronics and how they measure progress.
REBECCA STEWART
Director, Loyalty
Skyscanner
Why Matched
This match connects you with REBECCA STEWART, whose work as Director, Loyalty at Skyscanner is also focused on how to grow customer lifetime value.
Conversation Starter
Ask REBECCA which actions are helping them grow customer lifetime value at Skyscanner and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
